Returns & Exchanges
At Lethal Cosmetics, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Please note that for hygiene reasons, we cannot accept returns on products that have been opened or tested.
Initiate Your Request
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Items
Affix the provided return label or ship the package via a tracked carrier to our warehouse facility in Berlin.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing